The Most Hated Electricity Company in Australia?
If you need a reason to go solar, this story should help:
If an energy company wants to make their customers angry then getting the bill wrong seems to be a pretty good start.
That is a key message from the Australian Energy Regulator's latest retail market performance report statistics.
Billing issues were the No.1 concern for customers across the National Electricity Market through the middle of winter while Queensland's Metered Energy saw the highest level of complaints for any energy retailer.
For every 100 Metered Energy customers, five complained about the company's billing. It was the only company that saw more than one complaint per 100 customers in the figures released on Monday, which cover the fourth quarter of the financial year.